Privacy

Data controller

• Controller: Anne Catherine Pelchat (Silenzio), an individual.
• Tax ID (NIE): X9771817Z
• Address: Calle Playa de Aro, 21, 28669 Boadilla del Monte (Madrid), España
• Email: info@silenzio.life

What data we process and why

1. Contact form

• Data: name, email, role, company, working language and the message you write.
• Purpose: to reply to your enquiry and, if you wish, arrange a first conversation.
• Legal basis: your consent when you send the form (art. 6(1)(a) GDPR) and steps taken at your request before entering into a contract (art. 6(1)(b) GDPR).
• Retention: as long as needed to handle your enquiry and at most 12 months after the last contact, unless a professional relationship follows, in which case for its duration and the legal periods afterwards.
• Processor: messages are received through the forms service of Netlify, Inc.

2. “Silenzio: En voz alta” newsletter

• Data: email address.
• Purpose: to send you the weekly newsletter and the welcome gift (the 32 powerful questions).
• Legal basis: your consent (art. 6(1)(a) GDPR), which you can withdraw at any time through the unsubscribe link in every email.
• Retention: until you unsubscribe.
• Processor: Brevo (Sendinblue SAS, France, EU).

3. Web analytics (Google Analytics 4)

• Data: online identifiers (cookies), pages visited, interactions, device, browser and approximate location.
• Purpose: to understand which content is useful and improve the site. It only runs if you accept analytics cookies.
• Legal basis: your consent (art. 6(1)(a) GDPR and art. 22(2) LSSI), which you can withdraw under “Cookie preferences” at the foot of every page.
• Retention: 14 months in Google Analytics.
• Processor: Google Ireland Limited.

Recipients and international transfers

We do not share your data with third parties unless required by law. The providers above act as processors. Netlify, Inc. and Google may process data in the United States; these transfers rely on the EU-US Data Privacy Framework or on the standard contractual clauses approved by the European Commission.

Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent at any time, by writing to info@silenzio.life. If you believe we have not handled your data properly, you can lodge a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es).

Security

We apply reasonable technical and organisational measures to protect your data. The site is always served over an encrypted connection (HTTPS).

Last updated: 2 November 2026.